How can I apply for a full payout?
How can I change my reference account?
Can I also use Ginmon on my phone or tablet?
How can I transfer my portfolio to another broker?
How can I get my account statements for a specific period?
What transactions are possible via the app?
Why can't I log into my account via the website/app?
Why can't I set up my tax exemption order and what do I have to do to fix the problem?
How do I get a loss certificate?
Can I flexibly change the investment strategy after signing up?
How can I set up an exemption order?
What do I do if I forgot my password?
Can I change my information again after registration?
How do I change my mobile phone number?
Where can I find the contract documents from Ginmon?
Where can I view the historical performance of my investment strategy?
Where can I see which ETFs I am invested in?
How can I change my address?
Can I change my personal information?
What are the advantages of sub-accounts?
What can I do if the link for the identification no longer works?
What functionalities does the Ginmon app offer?
Why is my investment not showing any development and how is it managed?
Why is the connection automatically disconnected after a period of inactivity?
How can I change my savings rate?
How do I find out my already used exemption amount?
How can I transfer my securities from another bank to Ginmon?
Where can I find my personal promo code?
Where can I find factsheets / product data sheets for the individual strategies?
Where can I get the annual tax certificate?
Where can I find the number for a securities account transfer
Where can I find how much I have deposited into my account in total?
Where can I find a list of my past returns?
How can I change my strategy?
How can I transfer my savings rate myself instead of using a direct debit order?
Where can I find my documents?
Why don't I get an email when I use the forgot password function?
How can I use Face ID or Touch ID (fingerprint) to log in?
Where can I see the transactions after a securities account transfer?
Do I have to renew my tax exemption order every year?
Are fees and taxes included in the performance statistics?
Where can I find account statements for my account at the partner bank?
