How long does it take to change an investment strategy?
Does Ginmon use a secure connection to transfer my data?
Where can I find the General Terms and Conditions?
Who can participate in the Invite a Friend program?
How much does investing with Ginmon cost me?
Does Ginmon send emails asking me to enter my login details and/or password?
The Ginmon website is not displaying correctly for me. How can I ensure it displays properly?
When will I receive my account or portfolio statement?
How can I set up a power of attorney for my spouse?
What is your website's data protection policy?
Which custodian banks does Ginmon use?
Can I have multiple investment strategies?
How long will it take to receive a reply to my email?
How does Ginmon differ from other providers?
Is there a fixed contract term?
Can I open a joint account?
How can I contact Ginmon?
How can I cancel my Ginmon account and ensure that all my data is removed?
By when do I have to submit my exemption order at the latest?
Can I also open a business account with Ginmon?
How can I arrange a personal callback from a representative?
Can I send sensitive information by email?
How can I enable two-factor authentication for my account before the 14-day waiting period expires?
How can I set up two-factor authentication?
Can't I just do all this myself?
Are the Ginmon website and login area protected?
Does Ginmon also offer personal investment advice?
My email has changed and I no longer have access to my old email, how can I change the email?
Where can I submit further questions/suggestions?
Can I merge multiple Ginmon accounts under one login?
Are there any fees charged when opening sub-accounts?
My investment strategy has incurred losses. Should I take action now?
Can I create sub-accounts for other people?
In which languages is customer service available?
How does the deduction of withholding tax work?
Does Ginmon also offer overnight or fixed-term deposit accounts alongside wealth management?
Why is my account still showing as “In Progress” and when will it be opened?
How can I request that church tax be deducted directly?
When will I see my investment in portfolio management?
My phone number has changed and I no longer have access to my old phone number, how can I change the phone number?
Can I also pause my portfolio for free and come back later?
How long will my data be stored?
Can I also set up a savings plan?
Is a securities account opened for each sub-account at the partner bank?
How safe is Ginmon? Can thieves or hackers steal my money?
How can I file a complaint?
Can I close my account and still get a loss certificate for the current year?
How can I submit a registration certificate?
Where can I find my current statement of assets and liabilities?
Can I, as a grandparent, open a Ginmon Junior account for my grandson?
Do I need to do anything if I change my religious affiliation?
Why are my monthly savings sometimes not invested immediately?
Can I open a rental deposit account with Ginmon?
Why do I have to verify my identity again?
What options do I have for re-identification?
